This privacy policy applies when you access our services via a web browser. Spanish Academy 11 (“the Website”) is an online platform that offers Spanish language courses with native tutors.
This privacy policy explains how we collect, use, and protect your personal information when you interact with the Website.
1. Data Collection for Students
If you register on the Website as a student and provide personal information, we will process it as necessary to fulfill the services you’ve requested, such as enrolling in courses and arranging lessons with your selected tutor.
2. Course Purchasers
If you purchase a course, we will use your data to facilitate your enrollment, provide personalized course alerts, and manage your account. You may receive communications via email regarding your lessons, course updates, and promotional offers. You can opt-out of receiving these communications at any time by updating your account preferences or using the “unsubscribe” link in our emails.
3. Legal Basis for Processing Personal Data
- Legitimate Interest: We process your data to provide our services, ensure the security of our platform, and improve our offerings. This may include sharing your data with third-party service providers, such as payment processors.
- Consent: In cases where your consent is required, such as for marketing communications, you have the right to withdraw your consent at any time.
- Legal Obligations: We may process your data to comply with legal requirements or to detect and prevent fraud.
4. Information We Collect
The personal information we gather includes:
- Contact details (name, email, phone number, etc.)
- Payment information for course purchases
- Course preferences and interests
- Statistical data about site usage
We collect this information when you register on the Website or purchase courses. Your payment information may be processed by third-party providers (e.g., PayPal, Stripe).
5. Data Usage for Course Purchasers
By registering on the Website, you actively engage in purchasing courses. We use your personal data to manage your account, send course alerts, and facilitate communication with your selected tutor.
6. Marketing Communications
If you subscribe, we may send you marketing emails about other services available through the Website. You can unsubscribe at any time via the link in the emails or by updating your account preferences.
We may use tracking technologies in marketing emails to analyze your interactions with our content. You can disable these tracking pixels by adjusting your email settings to block external images.
7. Data Sharing and Transfers
We may share your data with tutors to facilitate your lessons and with third-party service providers who assist us in delivering our services, including IT providers and payment processors. These third parties are required to keep your information secure and only process your data according to our instructions.
Your personal data may be stored on servers located outside Australia. We take appropriate measures to ensure that your data is protected in accordance with applicable laws.
8. Access and Correction of Your Information
We want to ensure that your information is accurate and up-to-date. You can update your information through your account or contact us to request changes or deletion. If you wish to delete your account, please reach out via our online form.
9. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be effective upon posting on the Website. Your continued use of the Website after changes have been made constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this privacy policy, please contact us at contact@spanishacademy11.com.